Emotional Intelligence
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Emotional Intelligence is the ability to manage ourselves and relationship with others effectively. There are four fundamental elements of it described below:
Self Awareness
- Emotional self-awareness: the ability to read and understand your emotions as well as recognize their impact on work performance. relationships, and the like.
- Accurate self-assessment: a realistic evaluation of your strengths and limitations.
- Self-confidence: a strong and positive sense of self-worth
Self Management
- Self control: the ability to keep disruptive emotions and impulses under control
- Trustworthiness: a consistent display of honesty and integrity.
- Conscientiousness: the ability to manage yourself and your responsibilities.
- Adaptability: skill at adjusting to changing situations and overcoming obstacles.
- Achievement orientation: the drive to meet an internal standard of excellence.
- Initiative: a readiness to seize opportunities.
Social Awareness
- Empathy: skill at sensing other peopIe's emotions, understanding their perspective, and taking an active interest in their concerns.
- Organizational awareness: the ability to read the currents of organizational life, build decision networks. and navigate politics.
- Service orientation: the ability to recognize and meet customers' needs.
Social Skill
- Visionary leadership: the ability to take charge and inspire with a compelling vision.
- Influence: the ability to wield a range of persuasive tactics.
- Developing others: the propensity to bolster the abilities of others through feedback and guidance.
- Communication: skill at listening and at sending clear, convincing, and well-tuned messages.
- Change catalyst: proficiency in initiating new ideas and leading people in a new direction.
- Conflict management: the ability to de-escalate disagreements and orchestrate resolutions.
- Building bonds: proficiency at cultivating and maintaining a web of relationships.
- Teamwork and collaboration: competence at promoting cooperation and building teams.
