Communication with a High "D"

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  • Be prepared to provide a brief and direct “big picture' summary.
  • Focus on your purpose, objectives, results, and probability of success.
  • Back your claims with evidence.
  • Present facts logically and efficiently in “bullets."
  • Review details later (avoid unnecessary issues altogether).
  • Ask for what you specifically need from them.
  • Ask “what" questions to get their input and opinions quickly (before you give yours).
  • Allow them to “test” and challenge you.
  • Provide direct answers, focusing on the whats, not how's.
  • Stick to business, and leave when they’re through (When in doubt, ask.).
  • Don't show indecision
  • Don't avoid answering their questions directly
  • Avoid over elaborating or giving too much detail
  • Provide opinions and options
  • Don't hold back or be too quiet