Open Questions
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In How you make the sale Open questions are defined as the "essay" questions of life, they require a paragraph answer. They often begin with words or phrases like:
- "Tell me about?"
- "Explain?"
- "What happened when?"
- "Why?"
- "How?"
- "How do you feel about?"
Open questions are useful because:
- They open up a topic.
- They get lots of information
- They provide a more conversational interaction than a series of closed questions
A disadvantage is that they take a lot of time.