The Four Steps to the Epiphany

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Author:Steven Gary Blank

Title:The Four Steps to the Epiphany

ReadingCompleted:true

Rating:*****

Amazon link: The Four Steps to the Epiphany

Very useful book describing a structured approach to new customer discovery for new product. Summary of the described framework below:

Customer Discovery

Customer Discovery
State your hypothesis Product hypothesis Customer problem hypthesis Distribution & Pricing hypothesis Demand creation hypothesis Market Type hypothesis Competitive hypothesis
Test problem hypothesis Friendly first contacts Problem presentation Customer understanding Market knowledge
Test product hypothesis First reality check Product presentation Yet more customers Second reality check 1st advisory board
Verify the problem Verify the product Verify the business model Iterate or exit Customer Discovery

Part of: Customer Development Checklist

Customer Validation

Will this parse then?

Customer Validation
Get ready to sell Articulate a Value Proposition Preliminairy Sales & Collateral materials Preliminairy distribution channel Preliminairy sales roadmap Hire a "sales closer" Align execs
Sell to Earlyvangelists Formalize advisory boards Contact Earlyvangelists Sell to Earlyvangelists Refine Sales Roadmap Sell to Channel Partners Refine Channel Roadmap
Develop Positioning Product Positioning Company Positioning Present to Analysts & Influencers
Verify Verify the product Verify the Sales Roadmap Verify the Channel Roadmap Verify the Business Model Iterate or Exit Customer Validation

Part of: Customer Development Checklist

Customer Creation

Customer Creation
Get Ready Market Type Questionnaire [[Choose Market Type
Position Select PR Agency Positioning Audits Match positioning to Market Type
Launch Select Launch Type Select Customer Audiences Select the messengers Craft the messages Understand the Message Context Understand the Media
Create Demand Select Demand Creation Strategy Agree on Demand Creation Measurements Iterate or Exit Customer Creation

Part of: Customer Development Checklist

Company Building

Company Building
Mainstream Customers Earlyvangelists to Mainstream Customers Manage Sales Growth by Market Type
Management / Culture Issues Review Management Develop "Mission-Centric" Culture
Functional Departments Set Department Mission Statement Set Department Roles By Market Type
Fast Reponse Departments Implement Mission-Centric Management Create an "Information Culture" Build a "Leadership Culture"

Part of: Customer Development Checklist

Part of book: The Four Steps to the Epiphany