Difference between revisions of "The Four Steps to the Epiphany"
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| + | '''Rating''':***** | ||
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{{:Customer Development Checklist}} | {{:Customer Development Checklist}} | ||
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Revision as of 12:06, 3 September 2020
Author:Steven Gary Blank
Title:The Four Steps to the Epiphany
ReadingCompleted:true
Rating:*****
Amazon link: The Four Steps to the Epiphany
Very useful book describing a structured approach to new customer discovery for new product. Summary of the described framework below:
Customer Discovery
Part of: Customer Development Checklist
Customer Validation
Will this parse then?
Part of: Customer Development Checklist
Customer Creation
Part of: Customer Development Checklist
Company Building
| Company Building | ||||||
|---|---|---|---|---|---|---|
| Mainstream Customers | Earlyvangelists to Mainstream Customers | Manage Sales Growth by Market Type | ||||
| Management / Culture Issues | Review Management | Develop "Mission-Centric" Culture | ||||
| Functional Departments | Set Department Mission Statement | Set Department Roles By Market Type | ||||
| Fast Reponse Departments | Implement Mission-Centric Management | Create an "Information Culture" | Build a "Leadership Culture" |
Part of: Customer Development Checklist
Part of book: The Four Steps to the Epiphany