|
|
| Line 1: |
Line 1: |
| − | This step in [[The Sales Process|The Sales Process]] is where [[The path to purchase|The path to purchase]] and the sales process meet. The consumer has done his/her preparation and you know your product very well. This first meeting is very critical; if it goes wrong you lose the sale.
| + | Step 2, Meet and greet |
| − | | |
| − | * You never got a second chance to make a first impression!
| |
| − | * Our responses can vary greatly:
| |
| − | ** Sometimes we are very excited
| |
| − | ** Sometimes we are very anxious
| |
| − | ** Sometimes we are baffled
| |
| − | ** Sometimes we are even irritated
| |
| − | * '''''Customers do not care how much you know until they know how much you care'''''
| |
| − | | |
| − | =Key points=
| |
| − | *In [[The path to purchase|The path to purchase]] we could be even in step 7, so you should realize that the customer has gone at a length already to meet you. We just however started the sales process. The goal of the meet and greet is to:
| |
| − | ** How do i greet new customers in a way that they ''[[How to be viewed as a credible colleague|see me as a credible colleague]]''?
| |
| − | ** How do i [[Building report|build ''report'']]?
| |
| − | ** How do i get customers to invite me in ''their problem solving process''?
| |
| − | * ''Sell yourself'' before you self your product
| |
| − | * To be successful at [[Cold calling|Cold calling]] you have to have a 'hook'
| |
| − | * Learn how to deal with [[Difficult customers|Difficult customers]]
| |
| | [[Category:howtomakethesale]] | | [[Category:howtomakethesale]] |
| | | | |
| | [[Category:The Sales Process]] | | [[Category:The Sales Process]] |
