Difference between revisions of "Step 2, Meet and greet"
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(Replaced content with "Step 2, Meet and greet Category:howtomakethesale Category:The Sales Process") Tag: Replaced |
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| − | + | This step in [[The Sales Process|The Sales Process]] is where [[The path to purchase|The path to purchase]] and the sales process meet. The consumer has done his/her preparation and you know your product very well. This first meeting is very critical; if it goes wrong you lose the sale. | |
| + | |||
| + | * You never got a second chance to make a first impression! | ||
| + | * Our responses can vary greatly: | ||
| + | ** Sometimes we are very excited | ||
| + | ** Sometimes we are very anxious | ||
| + | ** Sometimes we are baffled | ||
| + | ** Sometimes we are even irritated | ||
| + | * '''''Customers do not care how much you know until they know how much you care''''' | ||
| + | |||
| + | =Key points= | ||
| + | *In [[The path to purchase|The path to purchase]] we could be even in step 7, so you should realize that the customer has gone at a length already to meet you. We just however started the sales process. The goal of the meet and greet is to: | ||
| + | ** How do i greet new customers in a way that they ''[[How to be viewed as a credible colleague|see me as a credible colleague]]''? | ||
| + | ** How do i [[Building report|build ''report'']]? | ||
| + | ** How do i get customers to invite me in ''their problem solving process''? | ||
| + | * ''Sell yourself'' before you self your product | ||
| + | * To be successful at [[Cold calling|Cold calling]] you have to have a 'hook' | ||
| + | * Learn how to deal with [[Difficult customers|Difficult customers]] | ||
[[Category:howtomakethesale]] | [[Category:howtomakethesale]] | ||
[[Category:The Sales Process]] | [[Category:The Sales Process]] | ||
Latest revision as of 19:40, 27 August 2020
This step in The Sales Process is where The path to purchase and the sales process meet. The consumer has done his/her preparation and you know your product very well. This first meeting is very critical; if it goes wrong you lose the sale.
- You never got a second chance to make a first impression!
- Our responses can vary greatly:
- Sometimes we are very excited
- Sometimes we are very anxious
- Sometimes we are baffled
- Sometimes we are even irritated
- Customers do not care how much you know until they know how much you care
Key points
- In The path to purchase we could be even in step 7, so you should realize that the customer has gone at a length already to meet you. We just however started the sales process. The goal of the meet and greet is to:
- How do i greet new customers in a way that they see me as a credible colleague?
- How do i build report?
- How do i get customers to invite me in their problem solving process?
- Sell yourself before you self your product
- To be successful at Cold calling you have to have a 'hook'
- Learn how to deal with Difficult customers
