Closer
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In Selling the wheel Attracting a Closer is one of the different sales strategies a company can deploy. This sales strategy works best in the Birth phase of the Maturity phases in a product's life cycle.
The closer
| Description | ||
|---|---|---|
| !Personality | ||
| Character | High energy, Extrovert, Charming but also manipulative, Willing to do whatever it takes to close the sale, whenever, wherever, Lifestyle very upscale, owns all the cool tools | |
| Major drives | A big time need to succeed. Too much money is almost enough. But also in some, a genuine desire to change the world for the better | |
| Important skills | Qualifying, Presenting, Resolving objections, Closing. Be able to build a "dream" picture of the results of purchasing | |
| !Marketing | ||
| Ideal company to image | Avant-Garde. Pioneering, Progressive, The next wave, Polished, Having the potential for megasuccesses | |
| To generate sales leads | Demonstrate the technology. Show the potential. Get a PR firm to create events for youe. Make lots and lots of cold calls to get yourself in the door | |
| Qualifying customers | Aim towards the chief decision maker. Someone who does not have to ask permission to authorize the sale. | |
| !Getting the sale | ||
| Sales Presentation | Entertaining, Exciting, Sometimes even dramatic | |
| Typical Objections | "Should i spend so much money on something new?" Is this really getting the performance promised?" Do i really need this gizmo at all?" | |
| Resolve by | Showing that the technology really works. Sell the dream, skim past the details | |
| Closing | Ask for the sale immediately after the presentation. Offer a limited time for acceptance. Give "permission" to buy. Overall, inject a strong emotional push to people on the fence: either fear or desire | |
| !Service | ||
| Great service means | A refund in the event of a major problem. Usually the customer is self reliant with respect to applying the technology so service is not a determining factor for success | |
| Key to repeat business | Often, there is no repeat business with the same customer |