Create a Learning Organization

1. Create frequent points of reflection – be a learning organization
2. Leaders must be learners and teachers

When there is a problem or breakdown in the company, within the team, or between two people, do you hear questions such as:

• What is it about how we work that allowed this breakdown to happen?
• How is our thinking serving us well or not?
• Is the system creating unintended consequences such as this breakdown?
• What can we do together to prevent this breakdown from happening again?
• If you hear these kinds of questions, you have started to adopt the learning principle.