10 common communication gaps

1. tell them nothing about what is going on
2. tell them everything about what is going on
3. expect them to figure it out
4. expect them not to figure it out
5. tell them everything in the past was bad
6. tell them everything in the future will be good
7. expect you will go to all of the reistors
8. expect you will get through all of the supporters
9. claim victory too early
10. not celebrating early enough