Keep it Lean

Scale it back, keep it simple, make it flawless, let it flow. May notes “We are hardwired to hunt, gather, and horde. To think more. So lean runs counter to human nature. Getting lean requires fighting the basic instinct to add, accumulate, store. Lean requires a precise understanding of value: the who, what, when, where, how, and why of the customer’s need. It means getting that value to them without complexity creeping in.