Tie-down Questions

A tie down question settles ones and for all that a certain issue has been closed. Because you ensured that the issue is resolved to satisfcation, the customer is unlikely to come back later in the sale.

Examples

• Do you feel like what we have talked about will solve this portion of the problem?
• How does that sound? Does it deal with the concerns which you raised?
• Do you think this will work? Why? Why not?
• Has that address your problem? What questions do you have left? Can we move to the next issue?