The path to purchase

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The path to purchase contains the following steps any consumers take before a purchase:

  • Step 1: Identify needs or problem
  • Step 2: Gather data
  • Step 3: Clarify need
  • Step 4: Identify options that fulfill need
  • Step 5: Develop purchase criteria
  • Step 6: Identify potential sources
  • Step 7: Visit potential sources
  • Step 8: Identify potential salespeople
  • Step 9: Select preferred outlet and salesperson

See also AIDA which is a shorter version of this process.