Four Possible Outcomes of a Sales Interaction

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There are four possible outcomes of any sales interaction:

  • Order
    • Clear written commitment to buy
  • Advance
    • An advance is an agreement with the buyer that moves the sale forward
    • I'd like you to talk to my partner next week
    • Planning advances
  • Continuation
    • The discussion continues without an agreement or action
    • "Great tooling, call me in 6 months"
    • A continuation is unsuccesful, no matter how complimentary the buyer seems!
  • No-sale
    • A very clear rejection or refusal to buy