Benefit

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Benefits are ways how the product can be used to meet an Explicit Need of the user: That user would ask "What is in it for me?" Benefits are related to solving a problem for a person.

  • Benefits are more memorable than Features or Advantages
    • Buyers don't remember features. The remember their own explicit needs.
  • Benefits have high impact throughout the sale
    • Features have a low impact, benefits work at all phases in the stage call.
  • Benefits help your internal sponsors sell

Examples

  • Our gateway gives you the full network access and search capabilities you've asked for.
  • The Quanton system provides the ionizatio amplification you've said you'll need
  • The Z4000 model meets all your B4 level safety criteria

Impact

  • Benefits are the most powerful statements you can make in large or complex sales at all points in the sales cycle
  • Benefits are ven more powerful when stated by the buyer (see also Commitment and consistency)