ISO13485 - 6.2.2 Competence, awareness and training

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6.2.2 Competence, awareness and training

The organization shall a) determine the necessary competence for personnel performing work affecting product quality, b) provide training or take other actions to satisfy these needs, c) evaluate the effectiveness of the actions taken, d) ensure that its personnel are aware of the relevance and importance of their activities and how they contribute to the achievement of the quality objectives, and e) maintain appropriate records of education, training, skills and experience (see 4.2.4). NOTE National or regional regulations might require the organization to establish documented procedures for identifying training needs.