Value process framework

The value process framework captures the three main levers that influence a company's Value creation and Value capturing. These three levers are:

1. Perceived use value
2. Costs for creating this value
3. Competitive discount, which reduces the customers willingness to pay and reduces profit.

The value process framework integrates the Value chain and Porter's five forces:

Value is created by the individual business activities of the value chain:

Part of: M8-S3 - Reading - Strategies for E-Business - Chapter 8 - Creating and capturing value through e-Business strategies