Customer relationship
Revision as of 07:13, 25 August 2020 by Dirkjan (talk | contribs) (Created page with "The ''customer relationships'' compound of the Business Model Canvas tries to answer the following questions: * What level of personalization do each...")
The customer relationships compound of the Business Model Canvas tries to answer the following questions:
- What level of personalization do each of our customer relationships required (dedicated relationship manager or self service?)
- How could we spend less time and resources on unprofitable customers?
- Should we introduce frequent buyer programs?
Part of: Business Model Canvas
