The Long Tail

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The long tail concept has three main implications for companies that want to access and leverage the long tail for their customers:

  • Lengthen the tail
    • By giving people access to a large pool of individuals, social networking lengthens the tail of potential contacts.
  • Fatten the tail
    • By increasing the frequency of interaction the tail can be fattened.
  • Drive demand down the tail
    • This can be achieved by shifting users attention to content that is normally difficult to find. Amazon did this with their recommendation mechanism.{"Author":"Chris Anderson","Title":"The Long Tail","ReadingCompleted":true}