Huh

Title of a book by Berthold Gunster,

see http://www.managementboek.nl/boek/9789022994047/huh_berthold_gunster. The book describes 15 strategies for handling situations:

Strategy	Type	When to use?	How?	Effect
Strategy 1: Waiting	Love	If circumstances change or you have no idea on how to proceed	Keep the 'disaster', 'problem' or 'impossibility' in mind. Go drink coffee, for a walk, shower. The solution will reveal itself.	After a while, tides will turn, disadvantages become advantages. A disaster becomes blessing.
Strategy 2: Accept	Love	If reality is unchangable, if resistance is useless. If we need to confront truth. When fooling yourself or another is no longer possible.	Keep the 'disaster', 'problem' or 'impossibility' in mind. Go drink coffee, for a walk, shower. The solution will reveal itself.	A deadlocked situation becomes a new possibility
Strategy 3: Enforce	Love	1. In an unbalanced situation 2. In a situation that's close to a counterpoint 3. If system intervention is impossible	Suppress all temptations to spent time in what's not working, look to the things that ARE working. Look what has the biggest lever potential and use that.	Enforcing has the effect of a lever. Situations change.
Strategy 4: Respect	Love	When people demonstrate conflicting behaviors. If the say 'x' but do 'y'. If they complain but say it is not that bad...	Acknowledge their viewpoint and make it even more extreme. Exaggerate.	People will step back immediatly.
Strategy 5: Persist	Work	As long as you feel there are still possibilities and not everything has been tried.	Try new ways to reach your goal. Experiment. Open your eyes for unexpected effects.	After a while a new possibility will be visible
Strategy 6: Focus	Work	If you want to achieve something	Let go what you do not want, forget about intermediate steps. Focus on the end goal. Keep doing this.	Focus generates a lot of power.
Strategy 7: Reflect	Work	This strategy can be used almost always.	Google. Talk to people. Ask questions proactively.	You will view the world differently.
Strategy 8: Eliminate	Battle	If things stop working. Old believes block your progress.	Eliminate that what stopped working, see what arises.	That which does not work anymore makes place for new possibilities. The bigger the vacuum, the bigger the possibilities.
Strategy 9: Import	Battle	If you cannot beat the enemy	Buy, Hire or lease the other.	You loose an enemy and acquire an ally.
Strategy 10: Collaborate	Battle	If the other wants what you want.	Seek what you have in common, emphasize the common interest. Forget about conflicts.	A sudden unexpected partnership
Strategy 11: Temptation	Battle	Everywhere	Seek what the other wants. Let him achieve this by working together.	A loyal and consequent partner. People who do what they want to do will do this without threath or punishment.
Strategy 12: Expose	Play	If you hide or suppress something.	Play, Act, Enlarge, Exagerate, use bad effects and sentimental music	Fear dissapears.
Strategy 13: Role switch	Play	If people display fixed behavior patterns and expect you to go along with this.	Mirror the others behavior in all kind of possible ways.	Disrupt a fixed behavioral pattern. People cannot play victim, child, consciousness or the boss and you do not have to play the counterpart.
Strategy 14: Disrupt	Play	If you do not like the rules.	Investigate which (unwritten) rules hold. By yourselve or others. Break these rules.	Disrupt the existing game. Temporary anarchy. With new rules a new game is possible.
Strategy 15: Turnaround	Play	In a problematic, changing world. Do not use it for things that cannot be changed	Make a problem a fact and a fact a possibility.	That what bothered you, becomes fun. A 'but' becomes a 'thanks to' a problem becomes purpose.