Difference between revisions of "Learn to See"
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| − | Learn to | + | Walk in the shoes of the front line worker. Live the life of the customer. Data is important, but it is interpretation that converts data into information. Learn to walk around and observe what is really happening. Watch your customer, become your customer, involve your customer. |
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[[Category:lean]] | [[Category:lean]] | ||
Latest revision as of 19:41, 27 August 2020
Walk in the shoes of the front line worker. Live the life of the customer. Data is important, but it is interpretation that converts data into information. Learn to walk around and observe what is really happening. Watch your customer, become your customer, involve your customer.
