Difference between revisions of "Empathy Map"

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(Created page with "=Object of play= Te object of this game is to quickly develop a customer or user profle. =Number of players= 3–10 =Duration of play= 10–15 minutes =How to play= Personas h...")
 
(Replaced content with "Empathy Map Category:games Category:Game")
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=Object of play=
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Empathy Map
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Te object of this game is to quickly develop a customer or user profle.
 
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=Number of players=
 
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3–10
 
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=Duration of play=
 
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10–15 minutes
 
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=How to play=
 
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Personas help focus a group’s attention on the people involved in a project—ofen the customer or end user. Although creating an empathy map is not the rigorous, researchbased process that is required for developing personas, it can quickly get a group to focus on the most important element: people.
 
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In this exercise, you will be creating a study of a person with the group. Start by drawing  a large circle that will accommodate writing inside. Add eyes and ears to make it into a large “head.”
 
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<html><img src = "/static/files/Softskills/Gamestorming/EmpathyMap.png" width="400"/></html>
 
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# Ask the group to give this person a name. 
 
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# Label large areas around the head: “Thinking”, “Seeing”, “Hearing”, and “Feeling”.
 
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# Ask the group to describe—from this person’s point of view—what this person’s experience is, moving through the categories from seeing through feeling.
 
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# The goal of the exercise is to create a degree of empathy for the person with the group. Te exercise shouldn’t take more than 15 minutes. Ask the group to synthesize: What does this person want? What forces are motivating this person? What can we do for this person?
 
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=Strategy=
 
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Te group should feel comfortable “checking” each other by referring back to the empathy map. When this happens, it will sound like “What would so-and-so think?” It’s good to keep the empathy map up and visible during the course of the work to be used as this kind of focusing device.
 
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''The Empathy Map game was developed by Scott Matthews of XPLANE.''
 
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From the book: [[Gamestorming - A Playbook for innovators, Rulebreakers and Changemakers|Gamestorming - A Playbook for innovators, Rulebreakers and Changemakers]]
 
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Revision as of 18:39, 27 August 2020

Empathy Map