Difference between revisions of "Virtual value chain"
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| − | + | The virtual value chain illustrates how information in the physical value chain can be used to develop new markets: | |
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| + | <html> | ||
| + | <img src="/static/files/MBI/Module%208/virtualvaluechain.PNG" width=500> | ||
| + | </html> | ||
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| + | * Firm infrastructure | ||
| + | ** ERP Systems | ||
| + | ** Online investor relations | ||
| + | * Human resource management | ||
| + | ** Self service personnel portals | ||
| + | ** Web based training | ||
| + | * Technology development | ||
| + | ** Collaborative product design | ||
| + | ** Knowledge directories | ||
| + | ** Real time access R&D to online sales and service information | ||
| + | * Procurement | ||
| + | ** Internet based demand planning | ||
| + | ** Linked purchase, factory and forecasting systems | ||
| + | * Inbound logistics | ||
| + | ** Real time integrated scheduling | ||
| + | ** Dissemination of real time inbound and in progress inventory data | ||
| + | * Operations | ||
| + | ** Integrated information of exchange | ||
| + | * Outbound logistics | ||
| + | ** Real time transactions of orders | ||
| + | ** Automated customer specific agreements | ||
| + | ** Customer access to product development and delivery status | ||
| + | ** Collaborative integration with customer forecasting systems | ||
| + | * Marketing and sales | ||
| + | ** Online sales channels | ||
| + | ** Real time inside and outside access to customer information | ||
| + | ** Online product configurators | ||
| + | ** Customer tailed marketing via profiling | ||
| + | * After-sales service | ||
| + | ** Online support | ||
| + | ** Customer self service | ||
| + | ** Real time field service access | ||
| + | |||
| + | Part of [[M8-S2 - Reading - Strategies for E-Business - Chapter 4 - Internal Analysis|M8-S2 - Reading - Strategies for E-Business - Chapter 4 - Internal Analysis]] | ||
[[Category:mbi]] | [[Category:mbi]] | ||
[[Category:Term]] | [[Category:Term]] | ||
Latest revision as of 20:05, 27 August 2020
The virtual value chain illustrates how information in the physical value chain can be used to develop new markets:
- Firm infrastructure
- ERP Systems
- Online investor relations
- Human resource management
- Self service personnel portals
- Web based training
- Technology development
- Collaborative product design
- Knowledge directories
- Real time access R&D to online sales and service information
- Procurement
- Internet based demand planning
- Linked purchase, factory and forecasting systems
- Inbound logistics
- Real time integrated scheduling
- Dissemination of real time inbound and in progress inventory data
- Operations
- Integrated information of exchange
- Outbound logistics
- Real time transactions of orders
- Automated customer specific agreements
- Customer access to product development and delivery status
- Collaborative integration with customer forecasting systems
- Marketing and sales
- Online sales channels
- Real time inside and outside access to customer information
- Online product configurators
- Customer tailed marketing via profiling
- After-sales service
- Online support
- Customer self service
- Real time field service access
Part of M8-S2 - Reading - Strategies for E-Business - Chapter 4 - Internal Analysis
