Difference between revisions of "Flagging landmines"
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Latest revision as of 20:26, 27 August 2020
In How you make the sale a flagging landmine is defined as a hidden piece of information that, when you stray across it, it carries the danger that it might blow your sale completely away. Generally applicable landmines include:
- Previous bad experiences with the company you represent
- Previous bad experiences with the product you represent
- Previous bad experiences with you. You can't remember them all but people will remember you
- Unarticulated loyalty to a competitors product
- Commitment to buy from someone else (using you as a second bid)
- Embarrassing fact (bad credit) that the customer does not want to reveal
- Conflict between two parties at the buying side
- Talking to customers far above or below their level of understanding.
- In the first case (above) you lose them
- In the second case (below) you irritate them
- Addressing your sales pitch to the wrong person/group within the customer
- Assuming you know what the customer drove to your product / market. Don't assume: ask!