Difference between revisions of "Quizzing"

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Quizzing
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Helps to better understand customers:
 +
* '''Who?'''
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** Who else is with the customer while he/she uses the product?
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** What influence do these peoples exert on the customers
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* '''What?'''
 +
** What experience do customers make when using the product?
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** What need leads them to use the product?
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* '''What else?'''
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** What else might customers think while using the product?
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** What migth the prefere to do instead
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* '''When?'''
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** When do customers make use of the product?
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** At what other times could they possibly use it?
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* '''Where?'''
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** Where are the customers while using the product?
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** Where else could they possibly use it?
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* '''How?'''
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** How do customers learn how to use the product?
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** How do they choose between the product and alternatives solutions to their problem?
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Part of [[M6-S8 - Session notes - Marketing execution|M6-S8 - Session notes - Marketing execution]]
 
[[Category:mbi]]
 
[[Category:mbi]]
  
 
[[Category:Term]]
 
[[Category:Term]]

Latest revision as of 20:02, 27 August 2020

Helps to better understand customers:

  • Who?
    • Who else is with the customer while he/she uses the product?
    • What influence do these peoples exert on the customers
  • What?
    • What experience do customers make when using the product?
    • What need leads them to use the product?
  • What else?
    • What else might customers think while using the product?
    • What migth the prefere to do instead
  • When?
    • When do customers make use of the product?
    • At what other times could they possibly use it?
  • Where?
    • Where are the customers while using the product?
    • Where else could they possibly use it?
  • How?
    • How do customers learn how to use the product?
    • How do they choose between the product and alternatives solutions to their problem?

Part of M6-S8 - Session notes - Marketing execution