Difference between revisions of "Tie-down Questions"
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(Created page with "A tie down question settles ones and for all that a certain issue has been closed. Because you ensured that the issue is resolved to satisfcation, the customer is unlikely to...") |
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Latest revision as of 19:40, 27 August 2020
A tie down question settles ones and for all that a certain issue has been closed. Because you ensured that the issue is resolved to satisfcation, the customer is unlikely to come back later in the sale.
Examples
- Do you feel like what we have talked about will solve this portion of the problem?
- How does that sound? Does it deal with the concerns which you raised?
- Do you think this will work? Why? Why not?
- Has that address your problem? What questions do you have left? Can we move to the next issue?
