View source for Step 2, Meet and greet

This step in [[The Sales Process|The Sales Process]] is where [[The path to purchase|The path to purchase]] and the sales process meet. The consumer has done his/her preparation and you know your product very well. This first meeting is very critical; if it goes wrong you lose the sale.

* You never got a second chance to make a first impression!
* Our responses can vary greatly:
** Sometimes we are very excited
** Sometimes we are very anxious
** Sometimes we are baffled
** Sometimes we are even irritated
* '''''Customers do not care how much you know until they know how much you care'''''

=Key points=
*In [[The path to purchase|The path to purchase]] we could be even in step 7, so you should realize that the customer has gone at a length already to meet you. We just however started the sales process. The goal of the meet and greet is to:
** How do i greet new customers in a way that they ''[[How to be viewed as a credible colleague|see me as a credible colleague]]''?
** How do i [[Building report|build ''report'']]?
** How do i get customers to invite me in ''their problem solving process''?
* ''Sell yourself'' before you self your product
* To be successful at [[Cold calling|Cold calling]] you have to have a 'hook'
* Learn how to deal with [[Difficult customers|Difficult customers]]
[[Category:howtomakethesale]]

[[Category:The Sales Process]]